Customer Satisfaction Survey

Dear Customer,

Thank you for shopping with us.
We would kindly invite you to take a few minutes and complete the following survey.Your opinion is very important to us and it helps us improve our service and offer you a more pleasurable shopping experience.After this survey is completed, you will be granted  30 Yoins points that will automatically be added to your account.

You can check your points at My Points.
Thank you for your time and cooperation.

Best regards,
Yoins Team

1How long have you waited to receive a reply from the Customer Service ?
2How many times did you have to contact Customer Service before the problem was solved?
3How would you evaluate our representative’s knowledge and competence in dealing with your questions?